Privacy Policy

Sano Hospital for Animals (“we” or “Sano”) is committed to protecting your privacy. Specifically, this Privacy Statement describes what information we collect through the web site we operate at (“Our Site”), how we use it, and how you can make choices about our use of that information.

By using Our Site, you consent to our collection and use of information about you in accordance with this Privacy Statement.

Location of Servers and Transfer of Information

Our servers are located in the United States. If you are located outside of the United States, be aware that the information you provide to us will be transferred to the United States. By using our Site or providing your Personal Information (as defined below) to us, you consent to this transfer and to the collection, storage, processing and use of your Personal Information in the United States.

Collection of Personal Information 

We collect personally identifiable information about you when you voluntarily provide it (“Personal Information”). For example, we collect Personal Information when you complete an online form. The Personal Information we collect includes your name, address, telephone number, fax number, e-mail address, job information, information about your pet and your pet’s health, and information about your referring veterinarian.

We use your Personal Information for the purposes for which you provide it, as well as to keep track of what services from Sano you have received so that we can improve our offerings to you. For example, when you give us information about your pet’s health along with your contact information, we use that information to provide veterinary care to your pet and to communicate with you and your referring veterinarian about that care.

We also use your Personal Information send you information about Sano and our services. If you no longer wish to receive communications from us, you can follow the opt-out instructions in the materials you receive or email us at Clients may also call 303-670-3959.

Anonymous Information and Cookies

We may also collect anonymous information about each user of Our Site, such as the time and date of visits to Our Site, the type of web browser used, the web site that referred or linked a user to Our Site, the top search keywords that lead users to Our Site, the first page viewed by a user upon arrival to Our Site, the other pages of Our Site subsequently viewed by a user, the time spent on each page, and the user’s IP address, which is the number assigned to the user’s computer to identify its location on the Internet.

Some parts of Our Site rely on cookies, which are small data files placed on your computer. We use these cookies solely to facilitate your use of Our Site. For example, cookies help make certain web-based forms work properly. You are not required to accept cookies from Our Site. You can disable the cookies function (or delete existing cookies) using your web browser’s options, although some functions of Our Site may not work properly if you do so.

Sharing Information With Third Parties

We do not share your Personal Information with anyone except for our service providers, such as the companies that help us operate Our Site.

Review and Correction of Personal Information

We will make reasonable efforts to enable you to review your Personal Information and, upon your instructions, to correct inaccuracies in your Personal Information. If you wish to review or correct your Personal Information, or if you would like to request that we not use your Personal Information in certain ways, please email us at or write to the Practice Manager, Sano Hospital for Animals, 10903 U.S. 285, Ste E105, Conifer, CO 80433.


We strive to keep your Personal Information secure and to safeguard it from unauthorized access. For example, we use password protection, firewalls and intrusion detection software to guard databases containing Personal Information. 
Of course, no online or offline security measure can be guaranteed to be 100% effective, so we cannot promise that your Personal Information is always secure. You provide your Personal Information at your own risk.

Persons Under Age 18 

We do not knowingly collect personally identifiable information from persons under the age of 18. If you are a parent or guardian and you believe that your child under age 18 may have provided personally identifiable information through the Site, please email us at

Links to Third-Party Web Sites

Solely for your convenience, Our Site may contain links to third-party web sites and content providers which may interest you. If you follow any link to a thirdparty site, you leave Our Site. You should review those sites’ privacy statements to find out how they protect your privacy.


Please email us at with any questions about this Privacy Statement.